Looking for a seasonal job and interested in joining our team? Check out our Recreational Concierge Job Description here and apply!
Rental Concierge Job Description
FLOATERS Recreational Rentals, LLC encourages an active lifestyle by offering Bicycle, Kayak and
Paddleboard rentals at Lakeside Park in Big Lake, MN. FLOATERS gives everyone equal opportunity to get out on the water and enjoy the lake all summer long with affordable rentals.
Our goal is to foster a relationship between lake comers and the beautiful local parks by offering more activity while visiting our community. We strive to create genuine rapport with other local businesses by bringing a creative way to compliment what already exists in town.
The Rental Concierge at FLOATERS will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that guests might face with accuracy and efficiency.
The Rental Concierge should exhibit a genuinely excited attitude to help FLOATERS guests.
They are patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Rental Concierges can put themselves in their guests’ shoes and advocate for them when necessary. Guest feedback is priceless, and our Rental Concierges will gather that information and feedback and share with supervisors as needed. Problem solving should be a top priority, troubleshooting and investigating information may be necessary to answer guest questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to guest inquiries and maintain high \guest satisfaction.
Duties and Responsibilities
Work Hours
Uniform
Skills/ Qualifications
Physical Requirements
Reports To
Download application below and return to floatersrecreationalrentals@gmail.com